YOUR GUIDE TO THE GALAXY (a.k.a FAQs)
About Orbit Gallery
What is Orbit Gallery?
Orbit Gallery is a Manila-based concept store and cultural platform curating the boldest streetwear from Southeast Asia — from Saigon to Manila and beyond. We exist to amplify voices, stories, and style from our region’s creative orbit. Stay in orbit. Or don’t.
Who are the brands featured at Orbit Gallery?
We carry select Vietnamese streetwear brands such as Double Bad Studios, Bad Habits, Bad Rabbit, and more coming soon. Each brand is handpicked for its attitude, design story, and cultural pulse
Is Orbit Gallery a physical store or online?
Both. Our flagship experience lives online at orbitgallery.ph, while our pop-ups and events land across the Philippines
Orders & Shipping
Where do you ship?
We currently ship nationwide across the Philippines, with international shipping launching soon.
How long does shipping take?
Orders within Metro Manila usually arrive in 2–4 business days, while provincial deliveries take 5–8 business days. Once your order ships, you’ll get a tracking number via email or SMS.
How much is the shipping fee?
Shipping fees are calculated at checkout based on your location and package weight. We also offer free shipping on selected drops and limited-time campaigns — stay tuned on Instagram @orbitgallery.ph.
Can I change or cancel my order after checkout?
We process orders fast, so changes can only be made within 2 hours after purchase. Email us right away at customersupport@orbit-gallery.com with your order number.
Returns & Exchanges
What’s your return policy?
We accept returns or exchanges within 7 days of receiving your order, as long as the item is unused, unwashed, and in its original packaging.
Due to limited-edition nature of our drops, some items are final sale — check product descriptions before checking out.
How do I start a return?
Email customersupport@orbit-gallery.com with your order number, photos of the item, and reason for return. Our team will assist you with the next steps.
Drops, Sizes & Authenticity
How do I know if an item will restock?
Most Orbit Gallery drops are limited releases. Once sold out, they’re gone — unless the brand decides to relaunch. Follow us @orbitgallery.ph and subscribe to our newsletter to catch restocks first.
Where can I find size guides?
Each brand has its own sizing. You can view their official size chart on the product page or message us for personalized sizing help.
Are your items authentic?
100%. Every brand we carry is sourced directly from their official HQ in Vietnam or Southeast Asia. Orbit Gallery is an authorized partner and distributor, verified by the brands themselves.
Community & Collaboration
What’s the OG Club?
The OG Club is our core community — the first supporters, models, and collaborators who helped shape Orbit Gallery’s story. Joining the OG Club means early access to drops, events, and insider content.
Can I collaborate with Orbit Gallery?
Absolutely. Whether you’re a photographer, stylist, creative, or brand, we’re always down to collaborate. Send your pitch to community@orbit-gallery.com